Key Lessons

Let’s summarise what we’ve learned.
Key Lessons
- Presence matters. A simple check-in, done with attention and respect, can prevent problems from escalating.
- The 1–10 scale makes wellbeing easier to talk about, normalising open conversations.
- Build trust through tone. Listening, curiosity, and non-judgmental responses make people feel safe to share.
- Finally, consistency creates culture. Small, repeated check-ins reshape team norms and build resilience over time.
