Privacy Policy for Swivel
Effective Date: 19/11/2024
Last Updated: 19/11/2024
Swivel (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our digital ergonomics services, applications, and website (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Contact Information: Name, email address, and other details provided when you interact with us.
- Account Details: Username, password, and profile information.
- Billing Information: Payment card details, billing address, and transaction history.
b. Usage Data
- Device Information: IP address, browser type, operating system, and device identifiers.
- Activity Data: Pages visited, features used, and time spent on the platform.
c. Health and Ergonomics Data
- Information provided through ergonomic assessments, surveys, or inputs related to your workplace setup and preferences.
d. Third-Party Data
- Data received from integrated platforms or third-party applications you connect to our Services.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Services: Deliver tailored ergonomic recommendations, improve user experience, and optimise our technology.
- Communication: Send updates, respond to inquiries, and share information about new features or promotions.
- Compliance: Fulfil legal obligations, enforce terms of service, and protect against misuse or fraud.
- Analytics: Analyse usage trends to enhance functionality and develop new services.
3. How We Share Your Information
We may share your information under the following circumstances:
- Service Providers: With vendors, consultants, and partners who perform services on our behalf.
- Legal Obligations: When required by law or in response to valid legal processes.
- Business Transactions: In connection with mergers, acquisitions, or asset transfers.
- Consent: With your explicit consent to share information with third parties.
4. Data Retention
We retain your information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements. Afterward, we securely delete or anonymise your data.
5. Data Security
We implement robust security measures to safeguard your personal information, including encryption, secure servers, and regular security audits. However, no system can guarantee 100% security, and we encourage you to protect your account credentials.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your data, subject to legal obligations.
- Objection: Opt-out of specific uses of your data, such as marketing communications.
To exercise these rights, please contact us at privacy@heyswivel.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather usage analytics. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party platforms, and we are not responsible for their privacy practices.
9. International Data Transfers
If you are located outside Victoria, Australia, your data may be transferred to and processed in Victoria, where our servers are located. By using our Services, you consent to such data transfers.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will promptly delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for updates. Your continued use of our Services constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@heyswivel.com
